Refund policy
ou have 07 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in the original packaging
- You must provide a receipt or proof of purchase
💸 Refunds
Once we receive your returned item, we will inspect it and notify you of the status.
If approved:
- Your refund will be processed within 5–7 business days
- The amount will be refunded to your original payment method
🚚 Shipping Costs
- Shipping charges are non-refundable
- You will be responsible for paying return shipping costs unless the product is defective or damaged
❌ Non-Returnable Items
Certain items cannot be returned:
- Opened or used products
- Personal care & hygiene items
- Items damaged due to misuse
⚠️ Damaged or Defective Products
If you receive a damaged or defective item:
- Contact us within 48 hours of delivery
- Provide photos or videos as proof
We will offer a replacement or full refund